Integrated Behavioral Health Program at NHA
Mental Health and Crisis Help | Toledo, OH and Lucas County
Caring for the whole person is important to NHA. We understand your needs often reach beyond your primary health care. With the introduction of Integrated Behavioral Health, we are empowering you to address all your health care needs — mental, emotional, and physical — at the very moment you need us to help.
We can meet with you as a part of your next scheduled appointment!
Who does Integrated Behavioral Health help?
Our team works with individuals, children, adolescents, couples, and families to cope with difficult life events, including:
- Child Behavioral and Developmental concerns
- Chronic Pain or Illness
- Family struggles
- Lifestyle changes
- Marriage and relationship issues
- Postpartum Depression
- Sleep Hygiene
- Worry and Fear
1 in 10 Adults living in US have a substance use disorder.
1 in 5 Adults living in the US have a mental disorder.
14.4% Of US adults received treatment for mental health in the past year.
Ask about Integrated Behavioral Health during your next visit at NHA. Behavioral health services are available in person and through Telehealth. Like all NHA’s services, no one will be turned away, regardless of ability to pay.
What is Integrated Behavioral Health Care?
Integrated behavioral health care is like a one-stop-shop for your body and mind. Since behavioral health conditions often affect medical illnesses, we will talk to you about your needs regarding stress, addiction, or depression and anxiety while you’re at the clinic.
Integrated behavioral health care is a part of whole-person care. It is a core function of the advanced patient-centered medical home — which is what NHA is. Integrated behavioral health care means better care and health for the whole person. Together, we can:
- decrease depression
- improve quality of life
- reduce stress
- lower rates of hospitalization
- control chronic conditions
What does behavioral health mean?
Behavioral health covers several situations that affect your overall health. Behavioral health includes life stressors and crisis, stress-related physical symptoms, mental health and substance abuse conditions, and health behaviors.
What you need to know about behavioral health:
- Behavioral health conditions are common. People of all ages, genders, races, and ethnicities experience these conditions.
- Chronic pain is also often accompanied by feelings of hopelessness, depression, and anxiety.
- Behavioral health is a key part of a person’s overall health. It is just as important as physical health. It includes your emotional, psychological, and social well-being.
What to Expect at one of our Integrated Behavioral Health Care Clinics
Our on-site behavioral health team consists of highly skilled and trained clinicians, social workers, counselors, and trainees who can offer many services. We use person-centered, strengths-based approaches to assess your needs. If you have changes in your mood or behavior or your alcohol or drug use causes problems, please talk to us. We’re here to help, not judge. We will start the discussion about your needs and how we can address them to make you feel better.
NHA community health centers accept most insurance, including Medicaid and Medicare. Health care assistance on a sliding fee scale is available for those who are underinsured or uninsured.
Do I need to schedule a separate visit?
Our team approach is structured to address all your concerns. Someone may ask you about your level of stress or check with any changes in your mood, sleep, or behavior.
If you’re experiencing any symptoms of depression or anxiety, drug or alcohol use, smoking or overeating, we want you to feel comfortable sharing your challenges with us. Because the medical and behavioral health teams work together, a member of our behavioral health team will see you during your medical visit.
We are LGBTQ+ affirming providers.
Is there a charge for Behavioral Health Care services?
All services at NHA have a fee associated with them. However, we offer services based on your eligibility and our sliding fee scale. Behavioral health services are covered on almost all commercial insurance plans, as well as Medicaid and Medicare.
The Neighborhood Health Association takes a wholistic approach to health care. We believe that helping individuals includes connecting them to all the resources they need—medical and non-medical. Anyone in Toledo or Lucas County who is having a mental health crisis can speak to us confidentially. If you’re feeling suicidal, please contact the National Lifeline at 800-273-8255.
Language Translation: 419.214.5700
Prescription Refills: 419.214.5740
Women, Infants and Children (WIC):
South Side Community Health Center: 419.214.5722
Navarre Park Family Health Center: 419.214.5723
Cordelia Martin Health Center: 419.214.5724
Social Services: 419.255.7883
Translation Services: 419.255.7883
Nexus Health Care Hours
Monday – Friday: 8:00 a.m. – 4:30 p.m.
First Monday in May through the last Friday in August
Monday – Thursday: 8:00 a.m. – 5:30 p.m.
Friday: 8:00 a.m. – 11:30 a.m.
*Evening hours are provided at all NHA locations, please contact your health care team for your clinic’s times.