Neighborhood Health Association welcomes inquiries for employment with us.
Support Staff and Managers
Email
Professionals seeking employment as support staff and managers with Neighborhood Health Association, please email your interest and attach resume to resume@nhainc.org.
USPS Mail
If you would like to mail us your resume with our NHA Application, please download the application, Employment Application for review and completion - please send along with your resum to:
NHA
Attn: Human Resources
313 Jefferson Ave
Toledo, Ohio 43604
Physicians-Mid-Levels (Primary and Specialty)
Email
Providers seeking employment in Medical or Dental Positions with Neighborhood Health Association please email your interest and attach resume to resume@nhainc.org.
USPS Mail
If you would like to mail us your resume with our NHA Application, please download the application,
Contract Employment Application for review and completion - please send along with your resum to:
NHA
Attn: Human Resources
313 Jefferson Ave
Toledo, Ohio 43604
Telephone
You may contact Human Resources at
419-720-7883 ext 213 and speak to our Human Resource Manager.
MARKETING / BRAND MANAGER (P/T)
Reports to CEO
GENERAL FUNCTION
DUTIES AND RESPONSIBILITIES
To improve the organization’s profitability by locating new business opportunities in new markets and with new companies. Responsible for finding ways to exploit these new markets and bring in revenue. Engage in strategic analysis, marketing, sales and service development. Responsible for determining the potential profit that the company can gain from a given market and must compare this to the costs that the company might incur. Must be able to prioritize the opportunities that are the most likely to generate a profit.
Identify new business opportunities, Collect and compare pertinent data on the target market, in order to make recommendations and proposals for new services. This will require you to meet and develop relationships with the key players in the industry.
Maintains familiarity with other disciplines related to business, such as finance, market research, sales, and planning.
Develop and maintain a current competitor analysis
Serve as liason with established and new companies and community groups in regards to business development opportunities.
Manage multiple projects
QUALIFICATIONS
- Associate’s or Bachelor’s degree preferred.
- Previous sales and/or marketing experience.
- Well organized and detail oriented
- Self Motivated and Disciplined.
- Use of Good Judgment.
- Excellent Time Management Skills
- Demonstrated ability to increase sales volume
- Excellent communications skills, including writing, proof- reading skills, and speaking.
- Ability to manage multiple projects and work assignments.
- Excellent interpersonal skills, both in person and by phone, with high professionalism
- Ability to accomplish projects and tasks with little or no supervision.
- Fantastic Customer Service skills.
- High Expectations for Quality.
- Ability to meet the physical demands of the job.
- Basic knowledge of media design tools, CRM software, and other marketing tools used for this position.
REGISTRATION SERVICES MANAGER
Reports to Chief Financial Officer
GENERAL FUNCTION
The person in this position provides assistance in coordinating all the functions and activities related to patient access for the Corporation. These functions are performed in accordance with overall NHA philosophy, policies, procedures and standards..
DUTIES AND RESPONSIBILITIES
This position will manage the following duties and others as assigned:
- Front-end customer service
- Accurate patient registration in the electronic registration system
- On-site insurance verification and financial counseling
- Accurate Time of Service (TOS) payment collections
- Interfacing with both the billing department and the healthcare teams
- Ensures that all scheduling, registration and payment collection activities are staffed appropriately daily
- Ensures that quality services are provided and actively engages in a quality assurance program for these services
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
- Management of special projects as required. Completes these assignments by establishing objectives, determining priorities; managing time; gaining cooperation of others, monitoring progress; problem solving, making adjustments to plans.
- The development and initial implementation of new program and project initiatives.
- Enhances Corporation’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Rare weekend and evening work required
- Other duties as required.
QUALIFICATIONS
- Associate’s degree in business preferred, but not required
- Three years experience in a medical/clinical office required
- Experience in computerized registration systems and supervisory experience necessary
- Strong leadership and planning skills required
- Must be task oriented, strong oral and written skills and must be comfortable with public speaking
- Discretion, a high level of professionalism, strong attention to detail, the ability to effectively multi-task is essential
- Excellent interpersonal communication and customer service skills, superior telephone etiquette
- Knowledge of medical terminology and billing requirements
- The ability to perform in high pressure environment
- Ability to provide guidance, support and direction to other registration staff as well as organize and prioritize one’s own work effort and those of area under team lead responsibility.
- Ability to deal effectively and professionally with a variety of different individuals.
MEDICAL ASSISTANT
Reports to Medical Records Coordinator
GENERAL FUNCTION
To perform clerical functions in the medical core area. To assist medical staff in the provision of medical care to include patient scheduling, patient registration and triage and substitution in medical laboratory. Additional responsibilities are the accurate and up-to-date maintenance of medical records for each clinic patient. To file all medical records reports in a readily retrievable manner and to assist in the maintenance of an accurate listing of all active registrants.
DUTIES AND RESPONSIBILITIES
- Obtain and document in the medical record the patient vital signs. Obtain and document in the medical record the patient height/length, weight. Document in the medical record the patient’s chief complaint
- Instruct patient for preparation for the office visit. Position and drape patient
- Administer injections as directed by medical provider. Document injections appropriately
- Collect specimens from the body for diagnostic testing
- Run tests; ex: urine dip, finger stick, pregnancy test, rapid strep
- Perform related work as required or requested by manager
QUALIFICATIONS
- Current Certified or Registered Medical Assistant
- Current and maintains certification in CPR
- Minimum one year experience working as an MA in an office, clinical setting
- Typing skills of 35-40 accurate wpm
- Working knowledge of medical terminology
- Pleasant and respectful manner in dealing with patients and staff
- Ability to work under demanding, stressful conditions
- Neat appearance, punctual, detail orientated
- Shows initiative and ability to use sound judgment in the absence of specific orders
- Must be well organized, professional, flexible and have good interpersonal skills
- Must show initiative and ability to use sound judgment in the absence of specific orders
- Ability to maintain patient confidentiality
- Must be able to work independently
- Must be able to lift 30 pounds with the ability to transfer patients
This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.
Respond to: NHA, 313 Jefferson Ave., Toledo, Ohio 43604, att: Human Resources. No phone calls please.
PHARMACY TECHNICIAN
Reports to Pharmacist
GENERAL FUNCTION
Assist pharmacist in any reasonable procedure as deemed necessary by pharmacist. Answer all phone calls,
take customer walk-in information, type labels, file prescriptions.
Call doctors for refill authorizations, assist in any report procedures.
DUTIES AND RESPONSIBILITIES
- Assist pharmacist in filling clinic and other satellite requisitions for drugs and pharmaceutical supplies
(e.g. count pills and fill containers; fill containers with creams and ointments) and assist in packaging operations
- Maintains related records and files (e.g., running record of drugs issues; patient's medication profile) and
prepares communications and reports (e.g., number of orders filled per day)
- Bill all third party transactions to appropriate carrier
- Assist pharmacist in stock ordering, receiving all incoming stock and placing on shelves
- Keep pharmacy orderly and neat; clean and stock shelves
- Operate cash register and computer
- Call doctors for refill authorizations
- Assist pharmacist in inventory control by preparing supply orders, maintaining
inventory records and rotating stock; check for outdated medications; price labeling of medications
QUALIFICATIONS
- High School Diploma or equivalent
- Minimum of 6 months pharmacy technician experience, required
- Pharmacy Technician Certification, preferred
- Ability to perform basic mathematical calculations and to read and write common vocabulary
- Ability to interact with the public and vendors in a professional manner required
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